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Quik...
Satisfied previous customer
Rather complex ordering process. Tried to get back to a view on my car when I was in the cart, to make sure the wheels were just right, but realized I'd have to back way out.
Best help (used chat twice, very fast & helpful, thanks Austin & Tucker!), competitive pricing and good availability. Also love what you guys do for driver training for teens and the autocross sport. Keep it up!
Ordered a part that the manufacturer switched mid-year, though how should I know that? When I had the access panel torn apart I realized the rockauto part was incorrect. Contacted customer service, no problem, but I PAY FOR RETURN SHIPPING. Really, the site did not clearly say that 2 parts were available. I had not torn apart the car before I ordered to know exactly where and what the part looked like so I had no clue there were two. Shouldn't the experts at rockauto know? They certainly did AFTER I asked to get my return shipping refunded. Come on guys, if you want the shade tree mechanics, give us some help when you know the problem. Don't penalize us on the back end. You lost me for life.
John A.'s review of RockAuto earned 4 Very Helpful votes
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