Johan S.

Stay away from Celebration Cruise lines
They canceled the cruise the night before was stuck in Florida
No compensation for flights travel and accomodation

Stay way!

STAY AWAY FROM GROUPON AND CELEBRATION CRUISES!

I bought a cruise with Groupon to sail to the Bahamas with Celebration Cruises out of West Palm beach, Florida, on December 13th, 2011
The night before departure December 12th, 2011 I received a voice message on my phone that the cruise was canceled due to an airconditioning generator that broke. I tried to get on any of their other cruises no luck, was told I have to contact Groupon for refund and compensation for flights and accomodation. Got a clear impression because I was a Coupon client I had no priority, the guest service lady told me that a max of two nights will be compensated.

I contacted groupon and was told the best they can do is refund my money and give me a $50 voucher for future use. I tried to communicate which Celebration Cruises all i was told was that there will be no compensation what so ever for ant Flights, accommodation, travel, food nor inconvenience, what they offer was acruise at a later date.

Why are we as the consumers always at the losing end with these comapanies?

No compensation for my airticket or the fact that i was stuch in Florida.
No compensastion for accommodation and travel

Tried to talk t