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Johan S.

  • 2 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since December 2011

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    351

Review Distribution

2 Reviews by Johan

12/21/11

Stay away from Celebration Cruise lines
They canceled the cruise the night before was stuck in Florida
No compensation for flights travel and accomodation

Stay way!

12/21/11

STAY AWAY FROM GROUPON AND CELEBRATION CRUISES!

I bought a cruise with Groupon to sail to the Bahamas with Celebration Cruises out of West Palm beach, Florida, on December 13th, 2011
The night before departure December 12th, 2011 I received a voice message on my phone that the cruise was canceled due to an airconditioning generator that broke. I tried to get on any of their other cruises no luck, was told I have to contact Groupon for refund and compensation for flights and accomodation. Got a clear impression because I was a Coupon client I had no priority, the guest service lady told me that a max of two nights will be compensated.

I contacted groupon and was told the best they can do is refund my money and give me a $50 voucher for future use. I tried to communicate which Celebration Cruises all i was told was that there will be no compensation what so ever for ant Flights, accommodation, travel, food nor inconvenience, what they offer was acruise at a later date.

Why are we as the consumers always at the losing end with these comapanies?

No compensation for my airticket or the fact that i was stuch in Florida.
No compensastion for accommodation and travel

Tried to talk t

Johan Has Earned 3 Votes

Johan S.'s review of Groupon earned 3 Very Helpful votes

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