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Ordered a bra and the fitting was awful, trying to refund it but it seems impossible and veeery complicated. No phone number to them is working and they dont reply to emails. They also use DHL to deliver your items and it was a nightmare, you basically have to take a few days off work so they can deliver the item for you (or you have to drive to a DHL center to pick it up yourself, even if you paid for delivery). Would NOT recommend.
Johanna S.'s review of Net-A-Porter earned 5 Very Helpful votes
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After a disappointing experience with a purchase, I feel compelled to share my story to caution...
Net a porter is a high end designer online store, so not unreasonable to expect excellent...
