Jo H.

I ordered a trampoline mat, cushion and ladder. Firstly, I was charged a delivery fee for each item, despite the fact that it was sent as 1 delivery. Then, it arrived a day late, was delivered to the incorrect address (fortunately the residence we honest people who took the time to track us down and inform us). We then realised that even with ordering 11 foot size, the incorrect sizes were delivered.
When i complained, I was told to send it back within 48 hours (at my expense) and they will exchange it. Any shipment from canada sent within 48 hours cost $200 in delivery alone. This means that I have spent double just to fix their mistake.
This is THE WORST company to order from. Payment is deducted immediately and from there on, its just terrible service.

I will not recommend this company to anyone. We are out of pocked by a small fortune and sitting with products we cannot use. 2 weeks in during summer my kids are still without their trampoline which is one of their favourite activities.
I am not impressed at all!