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Purchased 2 weeks before Christmas, never received. Said they would email me with an update as to my order - nothing! Tracking number didn't exist and always got cut off when trying to sit in their queue. Their website make out they are UK based when they are in fact Germany! Now fighting to get a refund when they do not respond to emails - wouldn't recommend this company to anyone!
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Dear Jo,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@my-picture.co.uk. Our experts will immediately take care of your request. We're looking forward for your reply, your My-picture team.