joey q.

Very horrible customer service. If you purchase anything from them there is a very small tab when you checkout saying that you will get free items. We have ordered from the for years with thousands of dollars of orders and we never see that tab until recently. Shoot them an email asking if they will honor the free items since we have paid and we just never see the tab until recently. Their answer is flat no. I mean c'mon. After a customer spent so much money at your store and all we ask is 1 time free item and they just say no. You can pay for them (which is wayyy over price. For example: camping lamps for $45 which you can pay for $15 from Amazon prime)

They say you can pay for something that is supposed to be free. Horrible customer service and they don't care if you are happy or unhappy customer.