Joey B.

Really happy to find a site like this for all my pet needs. I love how they have tons of products at good prices. Their brand foods are great! I order from them for all my animals =)

Great site! Never had an issue with them.

I order from here all the time. No matter what I need, I go here for fantastic prices and shipping. They use to only sell cds and books when they first came out. Now you can get pretty much anything!

If your a prime member you receive free 2 day shipping on all your orders. I never had any serious issues. When ordering constantly online there will always be a bump or two, but with AMAZON, they take good care of you. Their online chat is quick and easy and they do everything they can for you. Broken item? They replace it right away and won't bother you like some other sites. Got a bad seller? They take care of the problem for you.

By far the best customer service you will find online. A++++

This company will screw you over if anything goes wrong with your order. On top of that, they cannot help you over the phone. You have to email back and forth which takes a long time from them.

I had two defective products in my order. They shipped one replacement which was good. The second however they made me contact the manufacturer to troubleshoot a one button e-cig. Nothing could be done and so Brennan insisted I keep contacting them. A few emails later he tells me they will give me a one time courtesy credit.

If I have a defective product, your telling me only once can I receive credit?! I asked for a replacement or refund and was strung along for 3 days worth of emailing back and forth. They refused to refund and said it's too costly to ship a replacement. I would have to pay for the shipping to receive a replacement for my defective product.

I contacted Jennifer who then tries to pull off a big lie stating I got a free hookah, discount with my order. Yes any customer who spends a lot of money gets a free item of their choice and with enough money spent you get a tiny $10 or so gift card.

Anyway They proceeded to now say, okay we will give you a free e-cig just tell us when you will order. So I did and never heard a thing from them. Calling them results in more bull$#*! being spewed that a credit is good enough and you cannot talk to a manager.

Brennan hides behind his computer screen and tells me you have a giftcard and thats all your gonna get from us. No refund or replacement.

Horrible customer service and totally incompetent.