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joe t.

  • 1 Review
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Experience: Clothing & Fashion

Member since October 2020

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1 Review by joe

10/23/20

Ordered item and it didnt fit and on the invoice sent with the items states 365 day no hassel returns for any item. So i go to return and they state i only had 30days. They dont care to help there customer out and are willing to loose a cusomer over $50

erinf11
Chastity S. – Fanatics Rep

Good Morning, Joe. We are truly sorry for any inconvenience caused. Upon review of the order, we can confirm the items purchased are manufacture items. These items have a 30 day return time frame. This information can be found in our help desk. However, we completely understand the frustration caused. At this time, we have refunded a percentage of the order. We ask that you allow 2-7 business days for the refund to reflect to the original form of payment. Sincerely, Maribell

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