I initially had a good experience with this company. They designed a great logo for me and I felt like the timeline was reasonable... although no set time was ever truly established.
The downfall was the website design/creation.
I purchased a package deal which included a 4 or 5 page website, business cards, stationary etc. It was advertised as a "start up company" package, essentially everything you would need to get a business up a running.
About two weeks into this portion of the project, I was presented with a very limited and basic webpage design. I asked for revisions and was met with friction and asked to pay more money. All they tried to do was up sell services and refused to complete the requested changes.
On top of this, the project hit a stand still and they couldn't move forward until hosting was established... something never discussed. They lack honesty.
I got fed up with the webpage "creation" so I asked for the information in order to make the changes myself... I was told that it cost extra money... absolute nonsense.
Weeks later (I've completely abandoned this project with them at this point), they call to tell me that the project manager was fired and to give them another chance... seriously? I express my concerns and apprehension, eventually telling them that I am all set. Well wouldn't ya know, again they don't listen and keep pushing the topic while ignoring my requests to transfer the domain name to me.
Overall, terrible experience with this company. If you simply want a logo designed, they did good. If you want anything else, save your money and time... go somewhere else!