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Joe S.

Contributor Level

Total Points
91

1 Review by Joe

  • Roommates.com

10/11/16

Roommates.com allows you to create an account and post an ad. The account creation is free but to use the account in any way such as receiving responses to the ad, you have to pay $20. That is not told up front.

On top of that, there is no way to delete the account you create. This is a bait and switch site. What they are doing is clearly unethical.

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Customer-Support -. – Roommates.com Rep

Hello, We have tried to make it pretty easy to find information on how the site works. On our main website page under the More Info tab at the top, there is the Frequently Asked Questions page. Number one states 'Basic membership is FREE. As a basic member you can add a profile, browse your matches and send RoomMail messages. In order to read messages received from other members, you must become a Choice Member. Fees for Choice Membership are as follows: $5.99 for our 3 day trial, $19.99 for 30 days, and $29.99 for 60 days.' You always have the option of sending your contact information in the free messages that you send out and posting it in the Comments section of your profile. This can assist in using the site for free and help accomplish your goals of finding a roommate. You can always close your account by clicking on the Deactivate link on the left side of your account page. If you want to give us another try we would be happy to give you some helpful tips on how to utilize the site, just contact us at support@roommates.com. Roommates.com Customer Support

Joe Has Earned 11 Votes

Joe S.'s review of Roommates.com earned 11 Very Helpful votes

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