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Joe S.

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1 Review by Joe

Banggood

  • Banggood

“Quality poor and service worse”
5/3/18

First, one should be suspicious when reviews for all products are basically 4 stars and up... that just never happens unless something is being done behind the scenes... The policy allows them to close accounts if they believe it would cost them our their partners money, so they can delete any unfavorable review...

I order 7 relatively inexpensive items. I was not expecting much, and had ordered these items partly for my kids and partly to see what sort of products they are actually selling. (items: walkie talkies, solar bulding kits, microscope, 3d puzzle)

The products were all of low quality and they took anywhere from 3 weeks to 2 months to receive. Once item I have yet to receive approaching 2.5 months. I wrote and have gotten no reply (1 week ago).

2 products arrived in crushed, flimsy boxes, one of them was damaged. I will not bother trying for a replacement as the item is so cheaply made it is not worth the effort.

I do have a colleague who has ordered more expensive items in the past (Drones) and he is happy with it... I would be careful with what you do order. You know what they say, if it is too good to be true...

  • Comments (0)
  • 307K Views
Helpful  (3)
Thank you
Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Doug T.,

Thanks for your contacting.

Here are some policy in our website:
Return a DOA (dead on arrival) item
If the item arrived broken, please contact us(by this link: https://www.banggood.com/Contact-Us_hi111) within 3 days from the delivery date and follow the procedure for the 3 Days Product Guarantee.
If the item has a high value, we may ask you to return it. Please include all of its accessories, like cables, chargers, batteries, in the returned parcel. If an accessory or component is missing, we will ask you to pay for it. All the return shipping fees will be covered by us.

If it still can not solve you problem. Please click to know more detail：https://www.banggood.com/Banggood-Warranty_hl103_at528

Hope your understnding.

Best Regards!

Banggood Team

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Joe S.,

Thanks for your contacting.

Here are some policy in our website:
Return a DOA (dead on arrival) item
If the item arrived broken, please contact us(by this link: https://www.banggood.com/Contact-Us_hi111) within 3 days from the delivery date and follow the procedure for the 3 Days Product Guarantee.
If the item has a high value, we may ask you to return it. Please include all of its accessories, like cables, chargers, batteries, in the returned parcel. If an accessory or component is missing, we will ask you to pay for it. All the return shipping fees will be covered by us.

If it still can not solve you problem. Please click to know more detail：https://www.banggood.com/Banggood-Warranty_hl103_at528

Hope your understnding.

Best Regards!

Banggood Team

Joe Has Earned 3 Votes

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Joe S.'s review of Banggood earned 2 Very Helpful votes

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