Joe S.

Attempting to order two school items from Eastbay. They are available and in stock on the web site but, when ordering, I receive an error message about an invalid address - I've been living at the same address for 12+ years and Amazon, FedEx, UPS, etc have no problem with my address or validating it for proper formatting. Call Eastbay - tell them what's wrong. 45 minutes of mostly hold. They cannot help. Try Eastbay chat. Same and they direct me to an email address for help which doesn't work. So, they provide another email address that doesn't work. In short, 1+ hour of my time wasted. I wouldn't recommend doing business with them as its just a waste to deal with any CS issues (much less actually wanting to buy something from them).