Joe S.

My wife subscribed to WSJ to meet requirements for a college class. You would think canceling the subscription at the end of the semester would require logging into your account and canceling your subscription, but WSJ doesn't have an unsubscribe option on their website.

So we emailed support and asked to be unsubscribed. Support took a day to reply and wasted both of our time by providing a phone number we can call to request an unsubscribe. What a waste of time and energy.

I will be sure to never give WSJ another penny and will encourage everyone I meet for the remainder of my life to do the same. What a terrible organization!