I've placed two orders from them. The first order was for a bow and 12 arrows. I phoned up and asked if the bow was in stock, they said it was. The order still hadn't arrived after a month, I phoned them up and said it would be sent soon. When it finally arrived, the arrow nocks were glued in wrong & even falling out.
The second order was for a replacement bow-string, I asked for a 12 strand red/black string - they sent me a blue/white 16 strand without notifying me.
When I called up to ask what happened, the phone rings off the hook. I've been trying to get hold of them but customer support isn't available I guess.