I ordered the Loot Crate DX a month ago. No shipping updates no nothing. Now when I log in to check, it's showing the September crate I don't even want. Tried contacting customer service, they gave me ship date ranges for dates all that have now passed, states it is the crate I ordered though. At this point, I just wanted refunded. Sent an email asking to do as such, so, we shall see. I used to order years ago, but canceled when I was getting a box of garbage, at least it was on time garbage. I got this one for I loved every theme, and, now I guess I won't even get to see if I got garbage or not.