Please stay away from REI store and REI products. This satisfaction guarantee they have is just a figment of their imagination. Wanted to return or exchange a REI backpack with a torn front mesh pocket which wasn't a fault of my own didn't realize it was so inferior that putting a soft cover book is gonna rip it into shreds and they totally not able to help me because it's over a year thought there products last longer than a year but they don't that's why they satisfaction guarantee only last for a year. Wish I can give it zero stars. Been a member for awhile but I'm just gonna be moving all my buying to Amazon.