We’re in this together! Stay safe with our COVID-19 guide

View
×

Joe O.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Business

Member since September 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    35

Review Distribution

1 Review by Joe

9/10/20

All the negative reviews on Hawaii Car Transport are absolutely true. First of all, the sales side is very easy to get a hold of because they want your business but after that, it is impossible to get a hold of customer service. I've waited hours on 20+ occasions and just gave up. Second, they are very expensive comparatively speaking. When you use credit card, they pass on the fees of $80+ to the customer. Third, the shipment actually arrived earlier than expected but the customer service misinformed me that it would be arriving a few days later. By the time I called Pasha, they said that I picked my vehicle up a few days late and incurred an additional $50 to release my vehicle from 'storage' fees. Hawaii Car Transport never responded to my reimbursement request. Seriously, I never write reviews but I had to just so that potential customers are warned. The sales side, Connor, has a good way of defending the company (BBB negative reviews) and the overall rating of Yelp is extremely accurate. Two months later, I never received any payments to the claim that I made when I picked up the vehicle as well based on a considerable scratch. Use any company but this company.

Joe Has Earned 1 Vote

Joe O.'s review of Hawaii Car Transport earned a Very Helpful vote

Joe hasn’t received any thanks yous.

Joe doesn’t have any fans yet.

Joe isn’t following anybody yet.

Similar Reviewers on Sitejabber

jacquelinef188
2/22/21

You will find mixed reviews on this company and we have used them before so we understand BOTH...

lisak23
2/18/21

Unprofessional. Lacking integrity. It is not great that they scratched my 2019 TRD PRO 4runner in...