BECAUSE THEY ARE BASED IN ANOTHER COUNTRY, YOU HAVE NO RECOURSE. I paid over $400.00 to monitor my child who lives in another city and the software stopped working after 1.5 weeks. I will not have access to the phone again and this company is doing absolutely nothing but giving me the runaround!
We pride ourselves for having the best support in the business with a guaranteed 24-hour response time. Your tickets are reviewed not just by support staff but by the actual designers and developers. In addition, we also have a no-quibble ten-day money back guarantee.
Having said this, mistakes do happen, but our goal is to ensure that you are completely satisfied with your experience dealing with FlexiSPY.
To this end, please send me your email address, and the ticket number of any conversations you've had with our support staff. I will personally review these and get back to you ASAP