Joe M.

Good Company, very good customer service. I ordered my things, never had any issues, perfect, I wish all companies will copy their business operations and responsabilities

Yelp is an evil company, they were so stupid on the way they manage their company, money first, careless about anything else. If you don't listen to what they are asking for or don't do a highly cost ad with them, they will do everything that they can in order to destroy your business, by showing all the bad reviews and filter all the good reviews, just like what they did with Massinos pizza. They even go on Google and spend a lot of money in order to try to take business from you and send it to your competition using EAT24.com which they bought couple years ago (evil doing and unfair to any human beings).

It is just a matter of time for Yelp to be sued and that is the only way for the CEO to stop this evil work.

Yelp came alive by paying people to go eat at all restaurants if that person puts a review on Yelp, and after few years and after they fed a lot of people, and managed every review on Yelp (filter what ever review they want and show what ever they want for any particular business), then they start calling all business and ask them to put ads on Yelp in order to get more business (which a lot of business did go for but others were disadvantaged if they couldn't afford to pay for a costly ad on Yelp).

Yelp advertising team call us multiple time (at least once a week for the last 3 years) asking us to put ad on Yelp in order to get more business and they will improve Masinos rating on Yelp, but we couldn't afford it (asking for at least $300/month contract), but I told them that I gave you my business website through EAT24.com where they were generating an average of $760 (online ordering processing fees through our website, just in 2016, we processed over $*******, and Yeld received 10 % of that ($7000), but still not happy. Then, they stopped calling, and they started the evil work online, by filtering all good reviews and showing mostly nasty reviews.

Then in 2017, I noticed the online ordering through our website was declining because EAT24 is redirecting our customers to their APP where they show the Yelp rating (only 2.5 stars but on Google we have 3.5 stars, tripadviser 4 stars, etc), I started calling them in order to ask why sales are declining, and explained that one of the reason is the Yelp low rating, and when they redirect to their website and showing other business with higher rating than Massinos, of course the sales will decline. EAT24 couldn't do anything of course, just because Yelp is in charge, and yelp wanted more money from us.

So I had to close EAT24 account, and switched our website to Menufy, which in just 2 months, sales were tripled.

Then EAT24 were so upset, they started that evil work just like Yelp, by trying everything in order to take business from Massinos and give it to our competition which are signed up with EAT24/Yelp.

Is this how a bad company (EAT24/YELP) operates, when they lose some business, they need to work harder in order to make that customer very upset, or they will work very hard and understand the issues that led to the lost of business and try harder to get it that business back. Stupid thinking and reactions from EAT24/Yelp.

YELP/EAT24 = EVIL COMPANY = EVIL DOING