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The available options have given me the runaround for the past few days. Avast charged me $43.69 for a subscription I had cancelled months ago. PayPal has basically refused to accept the dispute and closed the case, saying it was "not an unauthorized transaction", when the literal definition of "unauthorized" is to do without consent. I cancelled it months ago, signifying they no longer had consent. And in a final email, PayPal told me to settle it with Avast... basically telling me to disappear. Avast had already emailed me back and said "your money should already be back in your account." So, even THEY realize they screwed up. Yet, PayPal still chooses to not help me. I can't even send a screenshot to PayPal, because that isn't an option in your "available options." "Contact us" only sends me to the "resolution center", which sends me back to the "closed cases", which sends me back to the "contact us" part. It's all just a runaround. I sent one last email to PayPal, and if it isn't resolved, I'll delete my account, and pray my bank will void the transaction and refund my money. Then THEY can deal with PayPal and/or Avast. I'm over this crap, and looking for better options for online purchases.
PayPal has poor customer service, poor attitudes, and poor protection. Your account gets hacked, the hacker makes charges, you dispute the charges, Paypal refuses and closes the case, then gives you the runaround... then sends you insulting and downright rude messages by email. Pathetic... that's the review. It's sad they're a monopoly and pay people for good reviews online. Check trustpilot and other REAL review sites. They have LOW reviews from actual people.
Tip for consumers:
Don't. Period. If you value your money and time, don't use PayPal. If you don't want to be talked down to by their customer service, don't use them. If you don't want to get hacked and have money taken, don't use them. If you don't want companies to auto charge you even after you cancelled their service months prior, don't use PayPal. PayPal is garbage.
Products used:
I will be using prepaid cards to purchase online from now on, as PayPal is garbage. Read my actual review for info on why.
Do NOT order from Wish unless you literally have no time frame to receive your item.
They have pathetic customer service.
They say you can't get a refund because the item is still within the "expected delivery window", but when it gets close to the last day of that window, they add 2 weeks to the window so you can't get a refund.
I ordered something back in February. It still isn't here, and the expected delivery time frame has been changed at least 6 times that I counted.
There's literally no way to contact the seller.
And it's a run around trying to contact Wish.
I find a Customer Service Contact button, but it is automated with multiple choice answers and none of the answers pertain to me wanting to get a refund.
I suggest you NEVER order from Wish.At this rate, it could be anywhere between now and 2022 before I get my item.
And no way to get my money refunded.
Joe M.'s review of PayPal earned a Very Helpful vote
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Hi Joe. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.