Joel V.

I placed an order online using my iPhone, when i made the purchased using apply pay. The information that's on my phone is my previous address. I called to change my address to make sure my product get shipped to the right location. They told me they couldn't do that, I would have to go to the shipping office to pick up my package. I placed the order and within 5 minutes later I called to fix the address and it couldn't be done. Disappointed with the customer service and I will be picking up the package to return it. Will no longer purchasing anything from Michael kors again. I work in retail and customer service is a must. They just lost out on a customer who will no longer buy any products and will make sure my wife, family and friends stay away from them.