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I ordered a coffee tamper on July 23,2018... by August 2 I had not received it so I sent two emails, called numerous time with no answer. I emailed the owner who did not respond. I finally got an email from staff telling me the tamper was now available and they were sending it to me asap. Today is September 3,2018 and I still have not received it! I emailed again and did not get a response. I will NEVER order from this place again. Very upset and frustrated.
Joelle B.'s review of KitchenNiche.ca earned a Very Helpful vote
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Paid full price for new fondue set, received damaged and used item. No response from customer...
Wow, months later and I still haven't received my order. I emailed them and they indicated my...
Hello Joelle, As per the email we sent to you today (as well as last week), your item was shipped to the PO Box you provided us with. It looks like you changed your shipping address after the order had already been processed. No worries though, we have issued a full refund and you can keep the item that was sent to your PO Box at no charge. I apologize for the inconvenience this issue has caused. PS: please check your spam folder as customer service has sent you several emails.