For Business
Write a Review For Business Write a Review
Thumbnail of user joell289

Patricia T.

Contributor Level

Total Points
82
0
1

1 Review by Patricia

Fossil

  • Fossil

“Worst Customer Support Ever”
6/15/21

I bought a Fossil watch that basically fell apart in less than a year. I only wore the watch about 12 times.
I sent the watch to Fossil to have the watch repaired. They insisted on charging me for the repair even thought the watch was still under warranty. After, going back and forth with customer support we never came to an agreement and they returned the watch without repairing it. I mean come on! How much could possibly cost them to repair the watch? Terrible company that manufactures inferior products and doesn't stand behind their products!

Tip for consumers:
Do not buy Fossil Watches

Products used:
Watch

Service
Value
Shipping
Returns
Quality
  • Comments (0)
  • 12.1K Views
Helpful  (2)
Thank you

Patricia Has Earned 2 Votes

Patricia T.'s review of Fossil earned 2 Very Helpful votes

Patricia hasn’t received any thanks yous.

Patricia doesn’t have any fans yet.

Patricia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user elishasmail1999
Elisha T. reviewed Fossil
2/23/24

I have been a customer of Fossil's for over 20 years, & have a closet filled with items from that...

Thumbnail of user ajooiqbal
Iqbal Z. reviewed Fossil
1/4/24

Submitted my 2 month old hybrid watch for Crystal repair, it was my fault so I paid for it,...