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1 Review by Joel

OpenSky

OpenSky

8/13/18

DO NOT USE THIS WEBSITE! I ordered a relatively inexpensive item on this website because it was a good deal compared to other websites. I looked up reviews before using OpenSky but they were very misleading. My order was supposed to arrive in 4-6 business days (which is reasonable), after a couple days i got an email saying my order had shipped with a tracking number to track the location of my package. 4 days after I ordered the item I looked online to track my package and see if it was going to arrive that day or not. The tracking information was "not available for my package" so I just decided to wait and see if the package would show up. After a day or two past the date my package was supposed to arrive I decided to give opensky a call and figure out the issue, but when I looked online for a customer service number to contact, the number refers you to the email customer service, which means you aren't going to hear back from them for 2-3 days. When they do finally email back it says and I quote, "We are investigating the issues further, and we will follow up with you once again in 2 more business days, at the most." Which BS because they never email back with anymore information. OVERALL: The website is trash, the ETA on your package is a lie, and the customer service is some of the worst I have ever seen. It is worth your time and money to use amazon or similar site.

Tip for consumers: Don't!!!

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Joel Has Earned 3 Votes

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