It was only after purchasing a relatively expensive watch from this website that I decided to check the online reviews. After seeing that so many people had negative experiences with the company, I became a little worried. However, I am happy to report that my experience with timepiece.com was completely painless. I ordered the watch on 4/16/2021, it was shipped on 4/20/2021, and I received it on 4/22/2021. It came in the original packaging, unopened and perfectly new, with all of the paperwork that one would expect. Great price. Completely satisfied customer.