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Joel H.

Contributor Level

Total Points
80

1 Review by Joel

  • CarGurus

8/2/21

I have a daughter going away to college that desperately needs a reliable car. Used CarGurus to locate a car 2 states away. After expressing an interest in car, through CarGurus, I was contacted by said dealer. Listed car was still available. Listed 51 days ago on CarGurus. After many calls, texts and emails, the sales staff at said dealer agreed to an $18,000 all cash offer. Sales paperwork was started... then came the bad news. Salesperson called to inform me that said available car was currently being purchased by a walk-on to their lot. Now, a few days later, the same car is still listed on CarGurus. After repeated attempts to contact CarGurus, and attempting to leave a review on their website, I am now being gaslighted by CarGurus. They refuse to publish my review of said delaer, and will not respond back to my questions. CARGURUS IS COMPLETELY A SHAM.

Tip for consumers:
Find a different venue to search for a new or used car. DO NOT USE CARGURUS.

Products used:
None

Service
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