I had the same problem with this pool table company. They delivered damaged products to my home and then refused to refund me or pick up the products until they are wrapped to their specific qualifications eventhough the products werent wrapped as such when they were delivered; which is probably one of the many reasons they were damaged in the first place. They are NOT solid wood tables and a overall disappointment, if you have over 4,000 to lose order from them because this is what you will be out of. Small claims court here I come.