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When I bought the drone from their website, nowhere did I read about a 10 to... 25 days for delivery. 15 Days later and still no package. I order quite often from companies in China and never had to wait more than 10 days... Maximum. Never! This company has the worst review everywhere, from the BBB to any other sites. No package in 5 days and I will demand a full refund. Horrible experience.
* Everbuying.net attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Stay away from this company. Tried to contact them about the super delayed delivery and each time I clicked on the link to send them a message, I am back to the registering/login page. One month and no delivery! Please refund my account if whomever from this company read this review.
2) Received what is an obvious automated reply asking me (no kidding), to give them the "ticket" (order number I suppose), which is right on the title. I mean... Keep the crap and refund my account.
# 7/13- Got a refund with a note telling me to keep the merchandise... That I never received.
Dear Joel,
We are sorry to hear you've had difficulties to reach us.
Our customer service is available 24/7 on the livechat and via the tickets. If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8)
For delivery time, there are some external factors such as local customs which cause some delay.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
If any question, please email to support@rosewholesale.com.
Yours sincerely,
Rosewholesale.com Customer Service
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These people are total thieves. I ordered a remote controlled racing car in January 2018, and was...
Ordered a phone in Sept 2017, Returned it (not working) October 2017. Have NOT received...
Dear Joel,
We're sorry that you haven't received the order so far.
We offer 3 kinds of shipping methods.
1) Flat Rate Shipping: Between 7-25 business days to ship to the destination, by post office.
2) Standard Shipping: Between 6-8 business days to be delivered, by EMS.
3) Expedited Shipping: Around 3-7 business days to arrive, by DHL/FEDEX/IB.
Your order placed on August 13th and we shipped it on the same date with the flat rate shipping you selected. The shipping time is 15-25 business days. Up to August 27, it is within the time frame.
You can refer to more shipping details on site: http://www.everbuying.net/m-article-id-87.html
For your issue, we have sent you an email, please check it.
Thank you for your cooperation.
Everbuying Customer Service