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Total Points
80

1 Review by Joel

3/25/21

Your company couldn't handle the volume from the Theta pump and didn't honor the original terms of my swap. It took two days to process my transaction and I lost 35% of my money due to your negligence. "David" was rude and unhelpful, I will not be returning and advise everyone to say away.

Service
Value
rebeccal438
Rebecca L. – SimpleSwap Rep

Dear customer,
Your review is very concerning to us!
Could you please provide your ticket number or any details of your order so that we can look into your issue? Otherwise, you can contact our support team (support@simpleswap.io).
We are sure that there is a misunderstanding between us. Please let us know about your issue so that we can explain the situation or try to fix it. Thank you!

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