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I ordered a item & fedx delivered to wrong address, Groupon reimbursed me for the item very quickly. Call Fedx about filing a claim, never heard from them again.
I have tried repeatedly to contact this power company about the power lines throwing off sparks during high winds& so far they have refused to contact me. It's times like this you figure, you need to do business with another company.
After many many emails & having to do a disput with PayPal, I think putting this complaint on SiteJabber made the difference in getting this settled. I have been paid in full, I still have the product & willing to return it if they pay the shipping. Have not received a reply about this. Many thanks on how this turn out. I'm raising my rating to 3 Stars & not 4 only because I'm leary about doing future business with them.
Tip for consumers:
I have just noticed it's the same name who responds to these complaints. When I was contacting them by email, it was different names like, Coco, Necole or Joa. This Kathrine L is BOT.
Joe hasn’t received any thanks yous.
Joe doesn’t have any fans yet.
Joe isn’t following anybody yet.
Empty.
Dear Joe I.,
We are so sorry for the product problem.
Could you please tell me the order number and let me have a check? I will investigate the case again.
So sorry for all the inconvenience caused.
Best regards
Banggood Team