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When I received my shoes and inserts they were nicely packaged in a paper cover. The product was in its original state. Each shoe was inside it's own individual felt bag protecting it. I am very happy with the way the shoes were handled before I receive them in the mail. I would use them again.
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The product description could have been clearer as I did not know the shoes had lifts built in...
The parcel was delivered on time. Thank you for sending the parcel as usual
