Worst customer service ever what little customer service there is! I have asked for a refund repeatedly and they reply please be patient wtf im glad i used pay-pal at least im somewhat protected. I feel bad for any1 stupid enough to western union these guys money cos u will never see it again and im sure u won't ever get what u paid for, vct100.com=scam plain and simple! Don't buy from them cos u can't trust them