Never use this site, also part of Fly Far - worse service and support I have ever seen with over 14 flights a year over the last 5 years. Stay away.
Cancelled a flight to YVR from YYZ due to COVID and received an email credit with a 150$ cancellation fee.
Credit was refencing the old booking code, long story short spent literally 2 separate attempts with 3 hours on hold - no response and no way to apply the credit for a new flight 4 months later - so disappointed. This industry, especially Flight Network is just super flawed when it comes to customer support and service.