Joe D.

I saw they were affiliated with Granger so I figured they must be legit. Wrong.

Ordered $50 dollars worth of stuff for the free shipping. Didn't realize they have a MOQ when added to cart. Total scam. Ordered from Digikey, Arrow, Mouser, etc. for years and never had this issue. But whatever, ended up with 15 dollars of saw blades I didn't need. I caught the error and tried to cancel but no ability to do that with their limited online cart.

Emailed support but informed the order already shipped.

Then they forgot to ship me one of the parts from my order. Called tech support and they had a new one dispatched. That $2.50 part bag arrived a couple days later and lo-and-behold it's missing 2 parts in the quantity 10. Emailed them again and they shipping a replacement.

Sure, they right their wrong after they screw up twice but totally unreliable. I would never use them for anything serious or time critical. I wouldn't waste my time, just use Mcmaster Carr.