I signed up for the yearly subscription at $99 and ended up getting billed for $297.00 and they refused a refund. Would never deal with these cheats! Again
Hello Joe.
Reviewing your account I see that you had signed up for a 7 day free trial in July 2016. The terms of the subscription was a 7 day free trial and if not cancelled before the end of the trial the plan reverts to a monthly subscription plan of $33.00 per month until cancelled. We were not notified of the cancel until you contacted our Contact Center on April 6. Regarding refunds we are limited to what the banks will allow us to refund. Normally that is a refund for the previous 3 or 4 months depending on the financial institution. Any additional refunds past that point you would need to contact and discuss with your financial institution.
If you would like to discuss this further please contact us at 1-855-231-8424 Mon-Fri 8:00am-7:00pm ET for further assistance.
Joe Has Earned 6 Votes
Joe D.'s review of LawDepot earned 6 Very Helpful votes
Hello Joe.
Reviewing your account I see that you had signed up for a 7 day free trial in July 2016. The terms of the subscription was a 7 day free trial and if not cancelled before the end of the trial the plan reverts to a monthly subscription plan of $33.00 per month until cancelled. We were not notified of the cancel until you contacted our Contact Center on April 6. Regarding refunds we are limited to what the banks will allow us to refund. Normally that is a refund for the previous 3 or 4 months depending on the financial institution. Any additional refunds past that point you would need to contact and discuss with your financial institution.
If you would like to discuss this further please contact us at 1-855-231-8424 Mon-Fri 8:00am-7:00pm ET for further assistance.