- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I bought an item that I needed at a certain time, so after I purchased it I wrote asking if I could pay for expedited shipping for and that if I couldn't I wanted to cancel the order. They said I couldn't and I also couldn't cancel the order and would need to wait till I received it to get a refund. Then they "couldn't get the seller" to give me an RMA or return info for two weeks. Then they charged me a restocking fee and the return shipping and refused to negotiate on that.
Joe C.'s review of Wanelo earned 2 Very Helpful votes
Joe hasn’t received any thanks yous.
Joe doesn’t have any fans yet.
Joe isn’t following anybody yet.
Empty.
This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Joe! Wanelo partners with stores so shoppers can buy directly on Wanelo, but we don't ship out any products. Once the order is placed on Wanelo, the store handles processing and shipment, thus we are unable to immediately cancel an order or offer expedited shipment at the moment. With that being said, we’ll always help you get in touch with the store to track down a package or inquire if cancellation is possible. If you could you please send us a private message with your order details, I can help check what happened and help get it resolved as quickly as possible.