Joe B.

I ordered an item online and received conformation and tracking information. Two days later I receive a cancellation email with no reason and told to call a number. When I call they have no idea why the order was canceled and I should reorder. After being assured my reorder would not be canceled I reordered. Again I receive a conformation email and a tracking number. I received a call from customer service and was told they have the item and will ship it. About an hour later I receive a cancellation for the reorder. I call them again and this time I was told I canceled the orders. I explained that I received cancellation emails from Frys and I did not cancel any order. Again they told me to reorder. I ask for assurance that they would not cancel my the order a third time and again they claimed that they did not cancel the orders but that I canceled them. They said to go ahead and reorder. At that point I responded that you people are to stupid for me to ever order anything from Frys again and hung up. If they can't get an order right after two attempts their is no reason for me to believe they will get it correct after a third time. There are to many other companies for me to continue to accept Frys incompetence..