What a fantastic company to deal with. I ordered a Zager parlor guitar and at the time it was on back order, which I was fine with. Dennis Zager Jr. Was always communicating status and answered any questions I had within minutes via email. Once the guitar arrived I was blown away! It is absolutely a beautiful piece of workmanship. Very stunning and it plays easy with incredible sound. I couldn't be happier with the guitar and the great service throughout the process. The value for the price can not be beat!