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Joe A.

Contributor Level

Total Points
81

1 Review by Joe

  • Walmart Canada

2/8/19

This is the 2nd bad order I have from Walmart.ca.

The first occasion, they charged my card twice and held the 2nd transaction for over a month. This was resolved, however, NOWHERE in the shipping information or online order forms did they advice that this will happen.

I recently ordered a small oil heater necessary for this brutal winter we are having.
I just picked it up delivered by UPS. With boot prints on the box, and the grills are banged and bent at the bottom. Also, it came with infomplete instructions, but that's a manufacturer issue.
I just called their 800, they refused to send another one. While this one is being resolved and sent back, while i wait **2days** to call them again to fillow up on their (get this) 3rd party seller... Again, much like the last issue, **SOMETHING NOT TOLD TO THE CUSTOMER!**. They told me to purchase another.
Now I wait, cold, with surprise leg spasms at night because of the cold!
Contemplating legal action.

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