I have never written a bad review before. But this company was just too much.
Terrible products,
Bad packaging,
Over-charged me on the shipping costs,
When I contacted them about sending the wrong product, they simply refuse to respond.
I would strongly warn everyone.
WARNING, DO NOT BUY FROM THEM!
I am terribly sorry for the experience you encountered. Please feel free to reach out to our support team on 800-800-0800 or via the following form https://support.rakuten.com/hc/en-us/requests/new. They should be able to clear up any issues