Tried it twice both times I was unimpressed with my photos. I was rushed and didn't feel appreciated as a customer. I was told if I didn't like my photos I'd have to reschedule and come back. As a customer I feel that was insulting. It took me all day to get me and my kids ready my sister came over to do my hair it took me a week to find outfits. What do you mean come back another day and try again? This was both times. But this time I just about cried because of disappointment. I put so much effort into our outfits only to be rushed out. The lady asked how I wanted to pose rather than show us poses. And usually for one shot atleast 3 photos are taken and then the best picture can be picked. This did not happen. We received a total of 12 pictures of different poses to chose from but no multiple snaps of the same one to make sure everyone smiled no one blinked. Awful