Black Friday 2016 I ordered a TV with sound bar and Ethernet cable it shipped on 12/3/16. As of 12/13/16. No idea as to where it is or when it will be delivered! Your customer service is terrible, they gave me a number to call for the shipper, meaning I'm doing all of my own customer service! HSN. I will never use your service again and hope this review serves people to what a logistical nightmare your company is! Go elsewhere people, they reel you in with a cheap price, but without the item you ordered, your stress level will go thru the roof, Go elsewhere and save yourselves a ton of grief!