I requested a change of color on a dress. I re iterated this change 3 different times in emails. I also told them it was time sensitive and we're they absolutely sure I would receive it in 2 weeks with paying for rush. I was assured 3 times yes. The dress came in 3 weeks and wasn't what I ordered. There are runs in the tulle fabric two places and the dots are discolored. Customer service only offered a 60% refund. Poor craftsmanship and service