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jodi r.

1 Level 1 Contributor
  • 4 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Clothing & Fashion, Baby & Kids

Member since February 2016

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4 Reviews by jodi


If you are looking for a place to buy pet food online in Canada look no further. Homesalive.ca is the place to go. They offer a huge selection at great prices with reasonable shipping costs and they ship quickly. I had a minor issue one time that really had nothing to do with them but their customer service went way (WAY!) beyond my expectations and handled it themselves. They are a fantastic Alberta based company and I will use them as long as I have pets. I have recommended to friends across the country and this is definitely one website I give a huge thumbs up to.


I am embarrassed to say how often I order from here (the guy who delivers the packages to my house must think I am a weirdo) but I can say without hesitation this site is fantastic. In the years I have ordered I have had maybe two concerns which were addressed immediately and handled beyond my expectations. Six stars.


The only things I have purchased through Groupon were TERRIBLE and the emails were incessant --- even after I thought I unsubscribed! I had to go to my email filters and actually block anything with the word 'groupon' in it to get rid of these emails. Like a virus - do not take the bait from this nightmare!


I love to shop online and at this point in time most major sites are excellent to deal with - this one is not. I placed my order and it has been almost a month and I have yet to see it. Their site is not well thought out in terms of customer usability. Their customer service is rude and dismissive.

I realize that not every experience with a company will be perfect but when you have numerous negative experiences based on one transaction --- that means stay away in the future in my book!

Shoes R.

Hey Jodi,

Thank you for the review. We are so sorry that you had a negative experience with us with regards to shipping and customer service back in February. We know this was a couple of months ago but we are looking to reach out to any guest who may have had a previous negative experience. If you would like to check your private messages we have sent one onto you.

Kind Regards,
The SHOEme.ca Team.

jodi Has Earned 4 Votes

Jodi R.'s review of DSW Canada earned a Very Helpful vote

Jodi R.'s review of Homes Alive Pet Centre earned a Very Helpful vote

Jodi R.'s review of Groupon earned 2 Very Helpful votes

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