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Jodi L.

Contributor Level

Total Points
161

2 Reviews by Jodi

  • Metropolitan Warehouse & Delivery Corporation

11/24/20

I ordered a new dining room table from Cymax on 10/25. Today is 11/24 and I still don't have my table. Metropolitan has been holding my table hostage since 11/3. I have been forced to cancel my family Thanksgiving. This did not matter to them in the slightest. I called 4x a day for 5 days and zero movement from the warehouse in NJ—a shipping company that can't move a package!

  • Cymax Business

11/24/20

I ordered a new dinning room table on 10/25. Today is 11/24 and I have been forced to cancel my family Thanksgiving. I have spent 5 days, 4x a day, on the phone with Metropolitan Shipping who has held my table hostage since 11/3. Cymax refunded me $100 for the inconvenience of not receiving the $1300 table and having to cancel a major holiday. They also wanted to charge me for returning a table I never received. The best I can hope for now is to receive this table in pristine condition.

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