I wanted my resume overhauled and I wanted it as quickly as possible and against my better judgement, I used this service. It didn't seem right to me that they could do a good job at this without speaking with me - and I did it anyway - and that was dumb. You're hiring a professional resume writer because you feel that you aren't describing your experience in writing as well as may be possible... so go hire someone that will speak with you. It was cold and impersonal - the LinkedIn profile rewrite was a joke. For the same money, you can find a service that will speak with you and care about your goals. I filled out the survey very thoroughly - I don't believe that the person that wrote my resume even read it. Do more research. You have options.