Well for a start I wouldn't even rate this company as a 1 star! What a completely $#*! compmay '10-15 working days think they may have got confused with 10-15 working weeks! I ordered 13 panels for that pointless site money was taken from my bank that same day which was 8 weeks ago we have phoned every week to see where the hell they are and our reply is next Monday, next Friday not sure whether they have got a bit confused with next Monday of next year! Have tried phoning several times yesterday to see if I could get my money back but each time my partner said his name they put the phone down, what a terrible service! Just warnin everyone read all reviews about this company and STAY WELL AWAY!