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I love my new silver heart it's beautiful and It came so quickly! Best Customer Service ever! Everything I order is always just what I expect! <3
I wish I'd had read reviews before ordering. It said orders ship within 2 days, I ordered a gift for a friend on April 17th. Still hasn't shipped. After seeing reviews and Their "live chat never being available" I'm worried. I may request my $ back while I still have time to get my friend a gift on time. I've ordered from 4 other companies since and everything has shipped accept Soufeel disappointed.
Jodie C.'s review of Soufeel earned a Very Helpful vote
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We are sorry about this inconvenience caused to you, Jodie. Please send email to cs@soufeel.com so that we can help you look into this further. -Alison