Jocelynn J.’s Reviews of ModCloth & more

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Women's Clothing

7/26/19

It's a scam. The clothes arrive smelly, damaged, wrapped in cheap plastic and in none of the packaging you're used to from ModCloth. Worst of all, the clothes are shipped from the ModCloth Returns Department. They are deliberately misleading their loyal members by selling them previously worn/used clothing under the falsely-advertised trope of being an exclusive deal for a limited time. Never again.

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Jason B. – ModCloth Rep Over a year old

Hi, Jocelynn. I'm sorry to hear that your items arrived in less-than-perfect condition. Please rest assured that we do not intentionally send out products that are not up to our usual quality standards. Our team would be happy to look into this for you. You can reach them at modcloth.com/help, via phone or chat, from 9am-9pm EST, Monday-Friday. They will be glad to assist.