Jocelyn N.

One star is too much for them. They are the worst to deal with and completely incompetent. You get a different answer from every person u talk to. Not one person is trained properly and all they do is pass the bucket from one incompetent dept to another. Pls do yourself a favor and use Verizon.

WORST CUSTOMER SERVICE EVER-I literally called 27 times, and got either hung up on, got nowhere, or was put on hold for over 2 hours. I can't imagine how a big company like BestBuy cannot handle a simple customer call for an item return! I regret the hour I purchased something from them. You are better off going elsewhere where they value customers and their time.

OMG It's SCAM-CHECK YOUR CREDIT CARD STATEMENT-they charged me MULTIPLE times THROUGHOUT 6 months for a single item-PLEASE BE AWARE AND READ OTHER REVIEWS

I still haven't received my items and it's been two months since I placed the order. There is no phone number to call so good luck with anyone getting back to you in an email. Don't waste your time dealing with them-chances are you'll never hear back from them once they have your money.

It's been over a month and I still haven't received my items. There is no phone number to call so good luck with anyone getting back to you in an email. Don't waste your time dealing with them-chances are you'll never hear back from them once they have your money.